• Mexicans in urgent need of consular assistance can receive it quickly

As part of the strategy of strengthening assistance for migrants in the United States, the Foreign Ministry will add an emergency button to the free MiConsulmex app which will be up and running in time for the coming vacations. Mexicans in urgent need of consular assistance will be able to contact their consulate with a phone call or a text message.

The app itself will be expanded, to provide more information on:

  • The rights of Mexicans in the United States and resources to ensure them
  • The consular services available, including the Legal Defense Centers that offer information, guidance and legal advice in each of the 50 consulates in the United States
  • The procedures and programs available to facilitate the integration of returnees to Mexico
  • Current migration issues

Since its launch in 2013, this app for smartphones and mobile devices has helped Mexicans to locate embassies and consulates and provided information about the specific requirements for requesting documents and about the consular assistance and protection services available. The MiConsulmex app has become a valuable way for Mexicans in the United States to get firsthand information and take the first step to contact the Mexican government.

This update to the app is one of many actions taken by the Foreign Ministry to address the changing needs of Mexicans in the United States in a timely and comprehensive manner. Other measures that have been taken are the recent creation of the Legal Defense Centers and the extended hours of the Center for Information and Assistance for Mexicans (CIAM), which is now open 24/7.

The Mexican government reiterates its call to the Mexican community in the United States to get their information from official sources, such as the Mexican consulates, CIAM (toll free 1 855 4636 395) and the MiConsulmex app, and to visit the Legal Defense Center at the nearest consulate.

The MiConsulmex app is a free download for iOS and Android devices and is available here:

http://miconsulmex.appstor.io/es/

https://play.google.com/store/apps/details?id=mx.gob.sre.miconsulmexsre&hl=es