The National Development Plan 2013-2018 states that the policies and programs put in place by the current administration should be consistent with a modern government that is close to society.

The new Information and Communication Technologies (ICT) provide ample opportunities to make the government more efficient and improve its ability to communicate.

On February 3, 2015, President Peña Nieto decreed the establishment of the National Single Window for government services and information.

At (and in English), the only electronic platform for communication between government agencies and state enterprises, citizens can find government services and request assistance on one website.